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  • The company is not responsible for any lost, damage or delay in delivery of goods / documents and all goods must be collected on the same day of arrival. Compensation up to maximum RM 150.00 ONLY for goods lost, provided with sufficient evidence.
  • Deluxe Horizon Sdn. Bhd. (dhExpress) are not responsible for any damage and delay of these following goods or item such as, frozen food, all types of food, seafood product, life stock, animal, glassware and all types of drink pack in bottle or glass.
  • Rates are based on the total actual weight or the volumetric weight of all packages in a shipment, whichever is greater during counter take in.
    I/We declare that this consignment does not contain personal mail, cash, jewelry, contraband, illegal drugs, any prohibited items and commodities which can cause safety hazards while transporting.
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